Terms of Service

Service description

AnswerLens (“the Service”) is a tool that checks whether AI answer engines (such as ChatGPT, Perplexity, and others) mention your business when users ask about your category and location. We provide visibility scores, competitor insights, and recommendations based on those results.

Account responsibilities

You are responsible for maintaining the security of your account. You must provide accurate business information and keep your sign-in credentials secure. You are responsible for all activity that occurs under your account.

Acceptable use

You agree not to:

• Use the Service to scrape, harvest, or systematically collect data from AI answer engines beyond what the Service provides.
• Abuse the Service by submitting an unreasonable volume of queries or automated requests.
• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to interfere with, compromise, or disrupt the Service or its infrastructure.
• Resell or redistribute the Service or its data without our written permission.

API usage and third-party engines

The Service queries third-party AI answer engines on your behalf. These engines are operated by independent companies and are subject to their own terms of service and availability. We do not control the content of their responses, and their behavior may change at any time without notice.

Disclaimers

Visibility scores and recommendations are informational only. They reflect a snapshot of AI engine behavior at the time of the query and may not represent all AI platforms or all possible queries. AI engine responses can vary by user, region, and time. We do not guarantee that improving your visibility score will result in increased business.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, AnswerLens and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

Changes to these terms

We may revise these Terms of Service at any time. We will notify you of material changes by posting the updated terms on this page with a new effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised terms.

Governing law

These terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.

Contact us

If you have questions about these Terms of Service, contact us at [email protected].