Privacy Policy

Introduction

AnswerLens (“we,” “us,” or “our”) operates the website at answerlens.app. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information we collect

We collect the following types of information:

• Account information: Your name and email address when you sign in with Google OAuth.
• Business information: Business name, category, city, and any custom queries you create.
• Query data: The queries we send to AI answer engines on your behalf and the responses we receive.
• Usage data: Visibility scores, run history, and recommendations generated from AI engine responses.

How we use your information

• To provide the AnswerLens service, including running queries against AI engines and computing visibility scores.
• To generate recommendations and competitor intelligence based on AI engine responses.
• To maintain your account and display your run history and trends.
• To improve the service and fix technical issues.

Third-party services

We use the following third-party services:

• Google OAuth: For account authentication. Google receives your authentication request but not your business data.
• Cloudflare Turnstile: For bot protection on forms. Subject to Cloudflare's Privacy Policy.
• AI engine APIs: We send queries to Perplexity, OpenAI, and Tavily to check whether your business appears in their responses. These services receive the query text (which includes your business category and city) but not your account information.

Cookies

We use a session cookie managed by NextAuth.js to keep you signed in. We do not use advertising or tracking cookies. Cloudflare Turnstile may set its own cookies for bot protection.

Data retention and deletion

We retain your account and business data for as long as your account is active. You can delete individual businesses and their associated data at any time from the dashboard. To delete your entire account and all associated data, contact us at [email protected].

Data security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS) and secure authentication. However, no method of transmission over the Internet is 100% secure.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date.

Contact us

If you have questions about this Privacy Policy, contact us at [email protected].